While we hope you’re in love with your Blurr purchase, we understand it might not always be a match.
We accept returns on first-time purchases within 30 days of delivery.
Products can be lightly used — we want you to actually try them.
Shipping costs are non-refundable, and you’ll be responsible for return shipping.
To qualify for a full product refund, your return must include any gifts with purchase from the same order.
The 30-day money-back guarantee applies only to first-time customers.
Existing customers who create a second account with a different email address are not eligible for the guarantee.
How to start a return:
Email hey@blurrskin.com with your order number and reason for return. Our team will share the return address and next steps.
Once your return is received and inspected, your refund will be processed back to your original payment method. Please allow 3-5 business days for it to show on your account after processing.
We recommend using a trackable shipping service or purchasing shipping insurance for your return. Blurr is not responsible for lost return shipments.
We’re confident you’ll love the results you see with Blurr, which is why we offer a 30-day money-back guarantee on your first purchase.
To use it, simply email hey@blurrskin.com within 30 days of delivery with your order number. We’ll guide you through the return process and issue a refund once your products are received and checked.
Refunds can only be made to the original payment method.
Right now, Blurr ships within the United States only.
Blurr offers free standard shipping on all U.S. orders — no minimum required.
Shipping usually take 2-5 business days for US orders, depending on your location.
You’ll receive a shipping confirmation email with tracking from hey@blurrskin.com as soon as your order is on its way.